Legal notice
LEGAL NOTICE
Effective Date: 7 September 2026
Welcome to EL TODO.
This website is owned and operated by EL TODO for the promotion and sale of its products.
1. Business Information
Business/Store Name: EL TODO
Address: S Studios, Perumanoor, Thevara, Kochi, Kerala – 682015, India
Phone: 9567285232
Email: eltodoessentials@gmail.com
1. Website Ownership and Use
Unless otherwise stated, the website and its content, including text, photographs, product images, graphics, logos, designs and product descriptions, are owned by or licensed to EL TODO.
You may access and use the website for lawful personal and non-commercial purposes. You must not copy, reproduce, modify, publish, distribute, transmit, sell, license or commercially exploit any website content without EL TODO’s prior written consent, except where permitted by applicable law.
1. Product Information
EL TODO takes reasonable steps to ensure that product descriptions, images, specifications, prices and availability information are accurate and up to date. However, minor differences in colour, appearance or presentation may occur because of device settings, screen displays, lighting or photography.
Product information may be corrected or updated from time to time. Such corrections or updates will not affect an order that EL TODO has already accepted, except where correction or cancellation is required by law or results from an obvious error.
1. Prices, Availability and Orders
All prices are stated in Indian Rupees (INR) unless otherwise indicated. Applicable taxes, delivery charges and other costs will be displayed or communicated as required before order confirmation.
Prices, promotions and availability may change before an order is accepted. Placing an order constitutes an offer to purchase. An order is accepted only when EL TODO sends an order-confirmation or dispatch communication, or otherwise expressly confirms acceptance.
EL TODO may decline or cancel an order before acceptance, or cancel an accepted order where reasonably necessary because of an obvious pricing or listing error, inaccurate product information, unavailability of stock, suspected fraud or unauthorised activity, payment failure, delivery restrictions, or circumstances beyond EL TODO’s reasonable control. If EL TODO cancels an accepted order, any amount paid for that order will be refunded using the original payment method or another lawful method agreed with the customer, subject to applicable payment-processing timelines.
EL TODO will not use this provision to avoid its statutory obligations or to cancel an order in a manner prohibited by applicable consumer-protection law.
1. Intellectual Property
The EL TODO name, logo, website design, photographs, product images, written content, graphics and other original materials are protected by applicable intellectual-property laws, including copyright and trademark laws where applicable.
No ownership or licence is transferred to you by your use of this website or purchase of a product. Unauthorised use, reproduction, adaptation, distribution, publication or commercial exploitation of EL TODO’s intellectual property is prohibited, except to the extent permitted by applicable law or with EL TODO’s prior written permission.
1. Customer Information
Customers may be required to provide accurate information, including their name, telephone number, email address, billing address and delivery address, to place or fulfil an order.
EL TODO will collect, use, store and disclose personal information in accordance with its Privacy Policy and applicable law.
1. Third-Party Services
The website may use third-party services, including payment gateways, delivery providers, hosting providers, analytics services and other technology providers.
Third-party services may be subject to their own terms and privacy policies. EL TODO is not responsible for matters solely within a third party’s control, including that provider’s independent policies, systems or availability. This does not limit EL TODO’s responsibility for its own acts or omissions, or any rights and remedies available to customers under applicable law.
1. Liability
EL TODO will take reasonable care in operating the website and fulfilling orders. However, the website and its content may occasionally be unavailable, delayed or affected by technical issues, maintenance, communications failures or events beyond EL TODO’s reasonable control.
To the maximum extent permitted by applicable law, EL TODO will not be liable for losses that are remote, indirect or consequential and that were not reasonably foreseeable when the relevant transaction was entered into. This limitation does not exclude or restrict liability for fraud, wilful misconduct, gross negligence, death or personal injury caused by negligence, breach of statutory duties, defective products, infringement of applicable consumer rights, or any other liability that cannot lawfully be excluded or limited under Indian law.
Nothing in this Legal Notice limits any mandatory warranty, guarantee, refund, replacement, compensation or other remedy available to a consumer under the Consumer Protection Act, 2019, the Consumer Protection (E-Commerce) Rules, 2020, or any other applicable law.
1. Grievance Redressal
For complaints or grievances relating to an order, product, payment, delivery or use of the website, customers may contact the Grievance Officer using the details below.
Designation: Grievance Officer
Email: eltodoessentials@gmil.com
Phone: 9567285232
Address: S Studios, Perumanoor, Thevara, Kochi, Kerala – 682015, India
Complaints will be handled in accordance with applicable law. EL TODO will acknowledge consumer complaints within 48 hours and endeavour to resolve them within one month, as required by the Consumer Protection (E-Commerce) Rules, 2020, where those Rules apply.
1. Governing Law and Jurisdiction
This Legal Notice and your use of the website are governed by the laws of India.
Subject to applicable law, disputes arising from or relating to this website or an order placed through it may be brought before the competent courts and consumer commissions having jurisdiction in Kochi, Kerala. Nothing in this clause prevents a consumer from approaching any forum or authority that has jurisdiction under applicable consumer-protection law.
1. Other Policies
Your use of this website and purchases made through EL TODO are also subject to the following policies, as applicable:
* Privacy Policy
* Terms & Conditions
* Shipping Policy
* Return & Refund Policy
These policies should be read together with this Legal Notice. If there is a conflict, the provision required by applicable law will prevail.
1. Contact Us
For questions, complaints or other enquiries, please contact:
EL TODO
S Studios, Perumanoor, Thevara
Kochi, Kerala – 682015
India
Phone: 9567285232
Email: eltodoessentials@gmil.com
Last Updated: 7 September 2026